GoldenCare Rewards Program
Rules and Conditions
The GoldenCare Rewards Program is automatically available to each GoldenCare USA Appointed Agent (“Agent”) whose appointment contract is current and in good standing. While certain Rewards Points may be accumulated before or while the GoldenCare USA appointment contract is pending, appointment contracts must be valid and current to redeem points. It is also understood that the GoldenCare Rewards Program is a voluntary courtesy program presented by GoldenCare USA, and all final decisions regarding offering, earning, claiming and redeeming of points rest on the sole discretion of GoldenCare USA.
Earning Rewards Points:
Upon the sole discretion of GoldenCare USA, a varying number of Rewards Points will be offered for certain qualifying GoldenCare USA events, agent accomplishments or promotions (”Rewards Event”). Agents who satisfy the necessary requirements and limitations for a Rewards Event will earn the applicable Rewards Points – most often in the form of a Rewards Code that can be used to claim Rewards Points. It should be clearly understood that for various reasons certain Rewards Events may offer varying amounts of Rewards Points, or no Rewards Points, for different Agents. Further, earned Rewards Points and/or Rewards Codes are non-transferable or assignable, may not be combined with other Agents and have no value until they are properly claimed and redeemed within the parameters of the GoldenCare Rewards Program described herein.
Claiming Rewards Points:
In order to accumulate earned Rewards Points, unless otherwise informed by GoldenCare USA, Agents must log in at www.goldencarerewards.com and officially claim earned Rewards Points. GoldenCare USA may establish varying deadlines for claiming earned Rewards Points. Unless otherwise informed by GoldenCare USA, Agents will have 30 days to claim earned Rewards Points. Rewards Points or Rewards Codes will not be issued for any expired, lost or unused Rewards Points or Rewards Codes. Claimed Rewards Points are non-transferable or assignable, may not be combined with other Agents and have no value until they are properly redeemed within the parameters of the GoldenCare Rewards Program described herein.
Default Application Requirements for Reward Promotions:
When GoldenCare USA initiates any type of incentive program offering a certain number of GoldenCare Rewards Points per LTCi applicant, unless otherwise noted in writing within the promotion’s announcement literature, the following defaults must be met to qualify for Rewards: Reward Points are awarded on issued applications from United of Omaha’s LTC13 insurance product line, Minnesota Life/Securian’s CareShield, or Guarantee Trust Life’s Critical Care product only; Reward Points are awarded on issued business only; Reward Points are awarded for policies with a minimum of $500 premium (Annualized) per applicant for Guarantee Trust Life’s Critical Care product only; Reward Points are awarded on issued business only; Reward Points are awarded for United of Omaha policies with a minimum of $500 premium (Annualized) per applicant and for Critical Care policies with a minimum of $500 premium (Annualized) per applicant (dependents excluded); Reward Points are awarded only if all other GoldenCare Rewards Program’s Terms, Conditions & Rules are satisfied.
Submission vs. Issue:
If the agents placed applications falls below 60% GoldenCare USA reserves the right to adjust Agents point balance accordingly.
Redeeming Rewards Points:
In order to use claimed Rewards Points, unless otherwise informed by GoldenCare USA, Agents must log in at www.goldencarerewards.com and redeem claimed Rewards Points. GoldenCare USA may establish varying deadlines for redeeming claimed Rewards Points. Unless otherwise informed by GoldenCare USA, claimed Rewards Points will expire and be removed from the Agent’s Rewards Points Account at the earliest of (i) 10 days after Agent’s appointment with GoldenCareUSA terminates, (ii) 24 months after the Rewards Points were earned; or (iii) immediately after the Agent fails to follow these Terms, abuses the GoldenCare Rewards Program privileges or provides false or misleading information regarding eligibility to participate in the program or Rewards Points accumulation. Further, GoldenCare USA retains the right to adjust any Agent’s claimed or redeemed Rewards Points totals if inaccuracies are discovered for any intended or unintended reason. In the event Agent redeems for the wrong item or makes a mistake on redemption, please notify GoldenCare USA as soon as possible. While we cannot guarantee satisfaction, GoldenCare USA will make every effort to rectify the problem.
Rewards Points do not constitute property of the Agent:
The GoldenCare Rewards Points Program may be changed or discontinued at any time without notice. The accumulation of Rewards Points does not entitle Agent to any vested rights with respect to such points or Program benefits. When redeeming Rewards Points, Agent may not rely on the continued availability of any award or award level, and may not be able to obtain all offered awards. Any award may be withdrawn or subject to increased Rewards Points requirements or new restrictions at any time. Changes to the Program may affect the perceived value of, or your ability to use, the Rewards Points you already have accumulated or result in the forfeiture of accumulated Rewards Points.